money back

refund policy

last updated 30 October 2026

If Premium isn’t right for you, you can get a full refund within 14 days of your first payment, and within 14 days of a yearly renewal. No questions asked.

How to ask

Payments are processed by Paddle.com, our Merchant of Record. Reply to your Paddle receipt email or contact Paddle at paddle.net. You can also write to us at chercheuse.du.feu@gmail.com and we’ll arrange it.

After 14 days

Payments after 14 days aren’t refundable, but you can cancel at any time and keep Premium until the end of the period you paid for. Monthly renewals aren’t refunded once charged.

Your rights

If you live in the EU or UK, this policy doesn’t affect your statutory rights.